Returns & Exchanges
Due to the perishable nature of our food products, we do not accept returns; however, we are committed to ensuring you are satisfied with your Momofuku Goods experience. If your order arrives damaged or incomplete, please contact our support team within 14 days of delivery for a replacement or refund.
Return Process
- 1.Check Your Order
Upon arrival, inspect your pantry goods, noodles, or seasoned salts to ensure everything matches your order confirmation and is in perfect condition.
- 2.Document Issues
If there is any damage or a missing item, take a clear photo of the shipping box and the affected products to help us expedite your claim.
- 3.Contact Support
Email our team at [email protected] with your order number and the photos of the damaged items to initiate a resolution.
- 4.Receive Resolution
Once reviewed, we will issue a refund to your original payment method or ship a replacement order at no additional cost to you.